Forum Discussion
Managing delegated access
Hi All,
I am interested in how admins are allowing 'owners' of shared mailboxes self administer. I am in the process of migrating from G Suite to o365 so investigating ways on how this can be d...
Closing the loop on this one - we are using mail enabled security groups to manage access to shared mailboxes.
A group has read and manage and send on behalf access to a shared mailbox. Any member can access and send email on behalf of the shared mailbox and the owner of the group can manage add/remove members.
It was the simplest scalable solution we could find (~2000 shared mailboxes). It does mean you have lots of groups but a group owner is able to manage it through OWA without needing to contact the help desk.