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towle92's avatar
towle92
Copper Contributor
Feb 26, 2020
Solved

managers forwarding staff emails

morning,   I'm not sure if this has been asked before but cant see anything on it, can managers forward their staff's emails for cases of sickness etc,   I have a customer service team that alwa...
  • VasilMichev's avatar
    Feb 26, 2020

    Not by default, you will need to grant them some admin privileges. Or just have them ask the IT stuff to do it on their behalf.