Forum Discussion
A-CAST
Mar 12, 2019Brass Contributor
Management of Distribution List in Office 365
I manage a hybrid environment for Office 365 using Azure AD Connect for AD synchronization, so no local mailbox server just Exchange Admin Console running on on-premise Exchange Server 2016 to allow ...
VasilMichev
Mar 12, 2019MVP
Have the user try this from OWA. He needs to open the settings -> General -> Distribution groups (or directly via https://outlook.office.com/owa/?path=/options/distributiongroups) and make the changes there
- A-CASTMar 13, 2019Brass Contributor
Vasil,
I appreciate your input and I'm familiar with this area to make changes, but even if the user can do this it doesn't answer my question as to why they can't using Outlook when another user can?
We use Outlook here at the office, so it's more convenient to make these changes this way than having to log into OWA to do this...thanks.
- VasilMichevMar 14, 2019MVP
What I'm saying is to run a test via OWA, which will give you a clue whether the issue is specific to Outlook, or it's something on the backend configuration.
- A-CASTMar 22, 2019Brass ContributorI had the user try it using OWA got the same results. I also had the user create a new profile on my computer and a new Outlook profile and still the same results, so this means it's not a computer/Outlook issue but an account issue.
I'm not getting any feedback from the community except from you, so it looks like I'll have to open up a service ticket with Office 365 support.