Forum Discussion
aamirhcl
Aug 01, 2019Copper Contributor
Mailbox not deleted
Hello team, i need to discuss one issue here. one user who has left the organisation has his mail still active in O365, however no details found in AD and AAD connect. how can this happen. if ...
Aug 01, 2019
Is the user deleted from from office 365? Was the user subject to any retention policies?
- aamirhclAug 01, 2019Copper Contributor
the mailbox is active and we are getting Out of office reply. and i confirmed with mail team he is not member of any retention policy
- ankit shuklaAug 01, 2019Iron Contributor
aamirhcl If mailbox is active , there must be an azure ad account still available.
- aamirhclAug 02, 2019Copper Contributor
we do not have access to azure portal, so cannot confirm that point, however yes it should be available on Azure AD and hence it is available on o365
However the entire point is if it is deleted from On prem AD and not available in AAD connect as wel, then it should have been deleted from Azure AD as well?
Please correct if i am wrong.
regards
Aamir Masthan