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mailbox full
Hi All,
I have a outlook user who is getting message that mail box is full, but when I check on Microsoft online(EAC) it says it is using only 25 GB out of 99 GB , screenshot below. User out look also shows usage as 25B. Even Get-MailboxStatistics shows 25GB used. please let me know if there is anything that can do here.
Thanks in advance.
Alex
- that makes sense, just get the license Exchange Online Plan 2 and assign it to the user or delete old emails from archive.
https://www.microsoft.com/en-us/microsoft-365/exchange/compare-microsoft-exchange-online-plans
good luck.
5 Replies
- Can you share the message that the user is getting?
Thanks Adin_Calkic ,
the user just sent me the screen shot and it says Archive mailbox, so i think this is expected isn't it ?
is there a way to supress this alert going to user?
- Do you have any archive policies enabled?
if you are admin check it out in Compliance portal.
https://compliance.microsoft.com/informationgovernance?viewid=archive
It might be that you have a archive policy for that user and it's getting full. Depending on the license you have limited quota.
