Forum Discussion
Mail on Holiday / Out-of-office Auto-Delete Rule
Interesting topic. It's a rather a radical way of dealing with email sprawl, I can see it must be quite liberating but equally could be impractical in many situations, a big cultural shift!
Focused Inbox can really cut down email noise but I know it's not what you mean. I suppose a https://technet.microsoft.com/en-us/library/jj919238(v=exchg.150).aspx might be able to do this, not sure how it would work though. Seems like a lot of work and if it misfires, it could cause real trouble!
https://technet.microsoft.com/en-us/library/jj919234(v=exchg.150).aspx
I agree, it's a huge shift. This is more just a POC / 'OK...but how could we [technically] do this here...if we wanted to' type question.
I was thinking of the Mail flow rules as well...but they seem pretty limited to normal email fields (to/from/subject/attachment size), not "if" something is ever turned on (OOO). You would probably have to do a 2nd logical 'AND' as well (if 'The recipient is a member of' [opt-in email group]...AND they have their OOO turn on) so not sure where to go from here. Possibly Exchange Online Powershell?
- VasilMichevNov 02, 2017MVP
I'm not really sure why would you want to do such thing in the first place. This is a behavioral problem, not a technical one.
Yes, you can create mail flow rules to redirect or even delete messages. No, you cannot automatically tie them to the OOO settings, but you can easily schedule a PowerShell script to turn the rule on/off as needed. Or add additional criteria such as group membership, as you noted. So technically it's doable.
But what about the sender? Should he be notified or just be left in the dark (and in some cases waiting for a reply in vain)? Should he receive the OOO message of the person or some generic message? Or just an NDR, which will confuse him even more? What about internal vs external mail? And should we even start to talk about the possible compliance implications?
If you want to do a technical solution, you can simply block users' access to email for that period.
- Paul CunninghamNov 03, 2017Iron Contributor
It takes 30 seconds to empty your inbox after returning from leave. Offsetting that minor inconvenience with a system that deletes emails.... risky.
I mean if you really want to get fiddly with this stuff you would scan mailboxes for those with OOF enabled and drop them out of all DLs, so that important personal email is not lost.
This does sound bad though. There's nothing available for the end user to make this happen, unless they set up their own OOF message and an inbox rule, and then remember to turn off that inbox rule.
Yeah, just sounds bad to me.