Forum Discussion
Mac New Outlook Sync Issues
Hello, I have ~55 Mac users running MacOS v12.x or v13.x. All use Office 365 with either the Old Outlook or New Outlook, depending on their preference. In the past year, probably 10-12 New Outloo...
I search a post at past, worth to take a look on suggestions:
I discovered with 6-7 users last week that when the New Mac Outlook quits syncing (sending or receiving), the user can switch back to the Old Outlook and let their 365 email download, which can take hours. Then a day or two later, the user switches back to the New Outlook and syncing works.
Not sure why this works. I know it’s not the solution, but was hoping someone had a “do this in the New Outlook” fix to avoid switching back and forth between the New and Old Outlook.