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gokulmulik-11's avatar
gokulmulik-11
Copper Contributor
Dec 08, 2025

M365 Developer Program Provisioning

Hello Team,

I’m unable to complete the setup of my Microsoft 365 E5 Developer subscription. After signing in, the process gets stuck at:

“Please wait while we load your personal information…”
and eventually shows:
“You can’t use a personal account here. Please sign in with a work or school account.”

Steps I’ve already tried:

* Used a brand-new email ID
* Logged out of all Microsoft accounts on all devices
* Cleared cache/cookies
* Tried Edge InPrivate, Chrome Incognito, and mobile incognito
* Tried accessing the portal directly (admin.microsoft.com / developer.microsoft.com)

Still facing the same issue.

Is this a known provisioning problem with the Developer Program?

Any help or guidance would be appreciated.

Thank you!

 

 

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