Forum Discussion
M365 Developer Program Provisioning
Hello Team,
I’m unable to complete the setup of my Microsoft 365 E5 Developer subscription. After signing in, the process gets stuck at:
“Please wait while we load your personal information…”
and eventually shows:
“You can’t use a personal account here. Please sign in with a work or school account.”
Steps I’ve already tried:
* Used a brand-new email ID
* Logged out of all Microsoft accounts on all devices
* Cleared cache/cookies
* Tried Edge InPrivate, Chrome Incognito, and mobile incognito
* Tried accessing the portal directly (admin.microsoft.com / developer.microsoft.com)
Still facing the same issue.
Is this a known provisioning problem with the Developer Program?
Any help or guidance would be appreciated.
Thank you!
1 Reply
Yes, seems some reported cases:
Tenant provisioning stuck in Microsoft 365 Developer Program - Microsoft Q&A