Forum Discussion
M365 automatically reverts back to an older version
I'm migrating to Monthly Enterprise Channel using the M365 servicing plan which seems to work fine, except for a handful of computers. Their channel changes, but their office version will not stay cu...
Same issue on my device. I was logged into multiple Microsoft 365 tenants and wonder if the Cloud Update Service got a bit stuck.
Clearing out HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\cloud\office\16.0\Common\officeupdate fixed it for me. I'm waiting to see if the values come back, but despite rebooting the device & restarting Office apps, they haven't so far.