Forum Discussion
Litigation hold on and Mailbox reached mailbox quota
Scenario: Litigation hold on and Mailbox reached mailbox quota, users cannot send mails. To re enable mail send/receive , must turn off Litigation hold first and purge mailbox dumpster. Is th...
Holds have their own separate quota (the RecoverableItems subtree quota), if you have reached that quota you can open a support ticket. Or clean it up a bit as detailed here: https://docs.microsoft.com/en-us/Exchange/policy-and-compliance/recoverable-items-folder/clean-up-deleted-items?view=exchserver-2019
If you have reached the primary mailbox quota, best move some items to the Archive.