Forum Discussion
tommy75
Nov 07, 2019Copper Contributor
Link to document on fileshare in Outlook online
Hello, Whenever someone in our organisation sends a mail with a link to a file on a local server in it, users working in Outlook 2016 can click the link and the document opens. Users who use Out...
Ricardo Viana
Nov 08, 2019Steel Contributor
I think this is browser-related. It works fine in Edge and probably IE, as well.
For chrome, I use this extension: https://chrome.google.com/webstore/detail/enable-local-file-links/nikfmfgobenbhmocjaaboihbeocackld
You can probably get a similar workaround for other browsers.
Anyway, I found this MS article, which doesn't look very accurate: https://support.microsoft.com/en-us/help/2918627/users-can-t-open-documents-on-a-network-file-share-by-using-outlook-on
I hope it helps.
For chrome, I use this extension: https://chrome.google.com/webstore/detail/enable-local-file-links/nikfmfgobenbhmocjaaboihbeocackld
You can probably get a similar workaround for other browsers.
Anyway, I found this MS article, which doesn't look very accurate: https://support.microsoft.com/en-us/help/2918627/users-can-t-open-documents-on-a-network-file-share-by-using-outlook-on
I hope it helps.
tommy75
Nov 08, 2019Copper Contributor
Ricardo Viana : Thanks!
When installing this extension, it works (opens in the browser, not in the windows explorer. Strange that it only opens in the browser.)
It doesn't work in Edge or internet explorer though. Maybe I need to find an extension for every browser. Or maybe there's a security setting on the file-server that doesn't allow to open links to local files from a web browser?
- Ricardo VianaNov 08, 2019Steel Contributoryea, It's probably a security setting.
I'm not an expert but I would look into IE options> security>local intranet and verify if the UNC's are checked
Let me know how it goes 🙂