Forum Discussion
John Wynne
Jan 02, 2018Silver Contributor
Lack of Office 365 Admin Center health updates over the holidays
I notice that the Admin Center has not been updated over the holiday period. New messages I can understand but Health alerts not so much. The nature of a cloud service is 24/7/365 and the service is charged as such. What are others’ thoughts?
4 Replies
- Dean_GrossSilver Contributor
One of my customers tenants is showing PB126264 - Issue accessing the Power BI App Registration Tool site Updated: 2017-12-26 17:27 (UTC)
It's rarely updated even over normal working hours, what makes you think they will keep it updated over the holidays? :)
But seriously, is there any particular issue you wanted to check on? You are well aware that it's not that uncommon for issues to only appear on the SHD after you open a support ticket, or not appear at all. Support should be working 365/24/7, well at least on the priority cases.
- John WynneSilver ContributorFair points Vasil but surely a daily refresh wouldn’t be too much to ask? There is little point running the service at all if it’s not timely. This is after all a global offering. In a service as broad as Office 365 it’s good to know health service across everything even if that is not my specific problem. In any case, thanks for your thoughts!
- +1000 here!