Forum Discussion
Kiosk Account setup in Outlook 2016 broken after new and improved setup dialog
- Sep 14, 2018You're not getting this. The Outlook Web client supplied the POP3 settings for desktop outlook. That's how it used to work.
Outlook desktop was talking to POP3 mailboxes since, uh, I dunno, version RC1?
They have never supported IMAP, which is pretty amazing given that POP is ancient.
See my reply to the other guy... They worked just fine in Outlook until the last round of "improvements"
What I do know though is - Kiosk accounts are designed to be deskless licences. I.e - no full fat clients.
- Alan RobbinsAug 20, 2018Copper Contributor
With all due respect, Steve, your answer makes no sense at all.
POP3, IMAP, MAPI, EAS, SMTP - These are transport protocols. They say nothing about the type of client. POP3, IMAP, and SMTP are in the public domain, MAPI and EAS are proprietary MS protocols.
To claim that a transport protocol defines a type of client is akin to saying that a highway is designed for four wheeled vehicles and two wheeled vehicles won't work on it.
- Michael MardahlSep 14, 2018Brass Contributor
"Other guy" chiming in here. :)
Kiosk mode is just explicitly defined as not usable with Outlook.
Though Exchange Active Sync protocol and POP3/SMTP are enabled, I am pretty sure it was meant for smartphone access, but this is not clearly defined anywhere that I know of.
Your Outlook Client could have found its way through the Exchange Active Sync protocol, which could work to some degree, but again, its really meant for mobile devices.
I am not trying to be negative here, just stating the facts from the creators of the service.
Look at Exchange Online Plan 1, it will make your task a whole lot easier, and the added cost should be within anyone's budget.
- Alan RobbinsSep 14, 2018Copper Contributor
I'm sorry but you are wrong. I have Kiosk accounts working in Outlook 2016 right now, they have worked there for years. They were not found via Exchange Active Sync. They were configured as POP mailboxes using the configuration supplied by the Outlook web client.
NOW you can no longer add them, and clearly this is Microsoft trying to sell us Exchange Online Plans which cost more.
We have a large staff of contractors who come and go. They need to represent themselves as belonging to our organization. Sure, one mailbox in Exchange doesn't cost that much more, but 30-50 mailboxes add up.
We're considering going back to Google mail as a result of this.