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Stewart3's avatar
Stewart3
Brass Contributor
Mar 31, 2022

Junk email flagging indicates "You can't report junk from a sender in your own organization"

We're using 365 basic with the Outlook Web App. So when a spam message comes into my Inbox, and trying to flag it as spam and get rid of it, I get this dialog.  These are NOT from our organization. ...
office 365
Arindam_Thokder's avatar
Arindam_Thokder
Icon for Microsoft rankMicrosoft
Mar 31, 2022

Stewart3 VasilMichev  - There was service incident recently for this, but the issue is mitigated now. If the issue is still occurring, please open a support ticket.  

  • Stewart3's avatar
    Stewart3
    Brass Contributor
    Mar 31, 2022
    How does one open a support ticket?
    There is no option in the Outlook Help or settings.
    • Arindam_Thokder's avatar
      Arindam_Thokder
      Icon for Microsoft rankMicrosoft
      Mar 31, 2022
      You can do it by clicking on the "Help and Support" button which appears on the right-bottom corner of your Microsoft 365 admin center.

      • Stewart3's avatar
        Stewart3
        Brass Contributor
        Apr 01, 2022
        I have submitted a support ticket to our 365 supplier, Senetic.
        It is in process. I will report back.

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