Forum Discussion
Items that are deleted from a shared mailbox go to the wrong folder in Outlook
Hi This article suggests a registry fix for Office 365 , however this registry path (\General) isn't available in Outlook for Office 365. I have checked this on multiple devices and all missing ...
Did you check the Policy key as well?
Hi, please can you clarify "Policy key" , I cannot see reference to this in the article.
- The last section in the article you linked above.
VasilMichev The "Policy" key for office (Office\<x.0>\Outlook\Options\General) doesn't exit nor are the devices connected to domain container for managing GPO.
The article doesn't suggest create these keys either.
GBO key
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\<x.0>\Outlook\Options\General
Please advise
- It's an "either or" scenario here, as long as one of these locations has the key, it should work. But in your case, it doesn't, so I'm out of ideas. Open a support ticket?
