Forum Discussion
unslog
Jun 08, 2021Brass Contributor
Items that are deleted from a shared mailbox go to the wrong folder in Outlook
Hi This https://docs.microsoft.com/en-us/outlook/troubleshoot/email-management/deleted-items-go-to-wrong-folder suggests a registry fix for Office 365 , however this registry path (\General) isn'...
VasilMichev
Jun 09, 2021MVP
Simply create the missing keys as needed.
unslog
Jun 09, 2021Brass Contributor
VasilMichev Hi, I tired that and didn't still work. Even rebooted the laptop and still when deleting an email from a shared mailbox the email is moved to my deleted items (Primary mailbox) instead of the moving to the shared folder's deleted items
- VasilMichevJun 09, 2021MVPDid you check the Policy key as well?
- unslogJun 10, 2021Brass ContributorHi, please can you clarify "Policy key" , I cannot see reference to this in the article.
- VasilMichevJun 11, 2021MVPThe last section in the article you linked above.