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cratedog's avatar
cratedog
Copper Contributor
Dec 20, 2021

It is not possible to resize or rotate shapes and items in Office 365 Word

As of yesterday, I was no longer able to resize or rotate an inserted shape or item. Reinstalling and uninstalling the software did not help. I even tried using SetupProd_OffScrub to uninstall Office...
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Witold_Jaworski's avatar
Witold_Jaworski
Brass Contributor
Dec 20, 2021

cratedog 

I encountered the same bug yesterday.

It occurred after December update of Windows 10 (version 21H1 or 21H2), consisting:
Service Stack 10.0.19041.1371;
Security Update KB5008212;

 

This bug occurs in the compatibility mode (i.e. old *.doc files and *.docx files with this mode turned on)

Steps to reproduce:

1. Create a new document

2. Save it in the old *.doc format (i.e. Word 2003 and earlier)

3. insert a graphic shape - for example block arrow

4. Try to rotate this shape

 

You will get following result:

Info for eventual MS Support, who reads this thread: I contacted the support yesterday, and your technician has "deeply removed" my Office 365 (via a remote access tool), then told me to reinstall it. (Case 1032826504). This did not resolve this problem.

 

According description of the Windows updates listed above, they "fixed" something in Office Graphics Objects, so now we have a problem.

 

Current workaround: if this is possible in your case, save your document into *.docx file and turn off the compatibility mode.

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