Forum Discussion
ChrisTomko
Jan 19, 2021Copper Contributor
Issues with Office 365 Email Encrytion
We've been using the mail flow rule to 'Encrypt any message where the body contains the word...'" to encrypt emails for some time. By using the string "encrypt#", and multiple derivatives, we've bee...
VasilMichev
Jan 19, 2021MVP
Hard to guess without having access to your tenant. Have you checked the message trace (detailed) logs? They will give you information whether a given message was processed by your rule, so you know whether you need to adjust the conditions, or it's failing the action, etc.
ChrisTomko
Jan 19, 2021Copper Contributor
Vasil, I did a message trace on a test email just to verify. The encrypt transport rule is firing.