Forum Discussion

Deleted's avatar
Deleted
Feb 14, 2017

Is there an Office 365 Post migration checklist or test plan for end users?

I'm looking for a test plan for end users post Office 365 migration from on Prem Exchagne 2010\2013 to Office 365.

 

Thanks

7 Replies

  •  

     

    Testing a New Exchange Hybrid Configuration with Office 365

    Hybrid Test 1

    • Create a test mailbox in Onpremise Exchange
    • Verify Access using OWA
    • Configure Outlook & Active Sync
    • Verifying that the client experience of Exchange onprem is working (e.g. GAL visibility, free/busy lookups, ActiveSync device redirection)
    • Verify the client is able to see the Exchange Online user accounts in the GAL and free/busy lookups
    • Test mails from and to O365 mailboxes and onpremise mailbox

     

    Hybrid Test 2

    • Create a test mailbox in Office 365
    • Verify Access using OWA
    • Configure Outlook & Active Sync
    • Verifying that the client experience of Exchange Online is working (e.g. GAL visibility, free/busy lookups, ActiveSync device redirection)
    • Verify the client is able to see the onpremise user accounts in the GAL and free/busy lookups
    • Test mails from and to O365 mailboxes and onpremise mailbox

      

    Migrating a Mailbox to Exchange Online

    Since now we have a test mailbox, Hybrid Test 1, on-premises with an Outlook profile and a mobile device connected, it will be a good candidate to test the mailbox migration process. • Moving a test mailbox from on-premises Exchange to Exchange Online

    To initiate a mailbox migration use the Exchange Admin Center. Select the Office 365 section, and navigate to Recipients -> Migration.

    After completing the migration you might also like to re-test mail flow and free/busy, just to be sure there's no lingering issues

     

     

     

    Migrating a Mailbox to Exchange onpremise

    Since now we have a test mailbox, Hybrid Test 2, on-Exchange Online with an Outlook profile and a mobile device connected, it will be a good candidate to test the mailbox migration failback process. • Moving a test mailbox from Exchange Online to on-premises Exchange

    To initiate a mailbox migration use the Exchange Admin Center. Select the Office 365 section, and navigate to Recipients -> Migration.

     

     

    After completing the migration you might also like to re-test mail flow and free/busy, just to be sure there's no lingering issues

     

     

     

     

  • Jonathan Ali's avatar
    Jonathan Ali
    Copper Contributor

    Hi Faiza,

     

    I would like to provide you with the link to the https://aka.ms/usertrainingwizards and also the https://support.office.com/en-us/article/Deployment-advisors-for-Office-365-services-165f46e8-3533-4d76-be57-97f81ebd40f2?ui=en-US&rs=en-US&ad=US for reference.

  • Hi Faiza,

     

    Normaly the check list is before migration of real users, for example:

    • Mail flow
    • Access from Office 365 Portal
    • Access with devices
    • Shared Calendars
    • Open additonal mailboxes
    • OWA Redirection
    • Autodiscover in Outlook
    • Experience and Outlook migration tests

    After all this check lists, have passed and more that could be relevant to your migration scenario, you are all set to do the migration and to the end users just send a feedback form about the new experience, not test to do.

  • we have just now migrated all the users from 2010 to office 365.

     

    we have followed two steps

     

    1. Users with no dependency (like no shared mailbox access,resource mailbox accesss..)

    2. Users with dependency

  • I'd say it should be transparent to them, though depending on the migration method you've chosen caveats might apply. I guess access to shared mailboxes/calendars, rooms and so on are one thing to check for, issues with the Name cache and replying to older messages, the occasional broken forwarding or Inbox rule, etc. Again, depends on the method used.

     

    On the bright side, it's a very well known experience now, with people doing migrations to O365 for almost 6 years. Most of the problems are detailed on the internet, so you should generally be OK. And you should definitely also focus on introducing users to the new features they will get!

    • I think here the recommendation is juts to use the Hybrid migration method (available for Exchange 2010 and 2013) and as suggested by Vasil, estart moving shared mailboxes and resources ones so the migration process is completely transparent for end users
  • C_the_S's avatar
    C_the_S
    Bronze Contributor
    All our entailed was for the users to test their e-mail and calendars to verify that they could add new items and edit old ones.
    Providing them setup instructions for using their phones with Office365 e-mail.