Forum Discussion
Incident report not being delivered to Gmail account.
Hi,
I have set up rules to send incident reports to external emails when an email arrives into certain exchange online inboxes, see rule.gif.
When this rule is triggered an incident report email is send, as in my example below, email.gif.
The email is not arriving into a particular GMail Inbox, it is not appearing in any folder, eg. Spam etc.
Can I check to see what emails have all been sent from postmaster@investni.com to see if the email has been sent at all?
Regards,
Ollie
9 Replies
The message is being bounced by GMail because it is not RFC 5322 compliant. From header is missing.
Any ideas how to resolve this?
Thanks,
Ollie
- Hi Oliver,
Could try the following: how about delivering the report to an internal mailbox (I.e. shared mailbox and then having a forwarder on the mailbox to send to the external recipient?
Best, ChrisNot ideal as there about 10 of these reports.
they were set up because a forwarder was not set up on their corporate to private emails before they were given access and set their own passwords.
We cannot set up forwarders with logging into their accounts.
These people are external board members and need their hand held.
Hi Oliver,
Sure you can. In the Exchange Admin Centre use Message Trace.Hope that answers your question!
Best, Chris- ..and from security and compliance center :)
