Forum Discussion
Ivan Barros
Jul 08, 2018Copper Contributor
Inadvertently hard deleted a mailbox?
Greetings kind folks, The initial objective was to activate a litigation hold on a mailbox, but since the mailbox was in a softdeleted state, I went this way: https://technet.microsoft.com/en...
- Jul 09, 2018
Unfortunately, once you released the hold that was keeping your mailbox in an inactive state, you made it eligible for hard deletion (permanent and irrecoverable removal). It's impossible for Microsoft support to say when a mailbox will disappear because that depends on background processes running on the mailbox server where the active copy of the database holding the mailbox is. I am afraid you are toast. Or rather, your mailbox has made its way to the great byte wastebasket in the sky...
Deleted
Jul 08, 2018Unless you had a preservation policy set then I would immediately get a ticket in to Microsoft to see about getting that mailbox pulled.
Ivan Barros
Jul 09, 2018Copper Contributor
I also thought that would be my only resort. Thanks!