Forum Discussion
Deleted
Sep 17, 2018Image being replaced
I have 8 Word files that were created on a mac using Word for Mac. They all have the same image of the state of Texas on them. We recently switched to Windows computers. When I open these 8 files in ...
Adam Ochs
Sep 18, 2018Iron Contributor
Hey Deleted,
That is strange!
Unfortunately word itself will be less than helpful to try to get to the root of the problem. That is because it does not show you properties if the files once they are added.
I would be interested to know if the file was a local file or pulled from online. If it is local, is there a chance a file with a similar name exists on the windows machine and that is where the resolution is coming from?
A few more tests/steps i would take.
Is this behavior the same for all windows machines?
What does the picture look like on the web? (to me this one is key)
Rather clearly it is resolving a new file rather than manipulating the file that is there.
Let me know if you find anything out.
Adam