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daromelman's avatar
daromelman
Copper Contributor
May 18, 2020

I can't remove completly Office 2016

Hello, I had office 2016 installed.

I uninstalled it in order to install the version 365 , but once office 365 is installed, it continues to appear as if it were the 2016 version.  How can I remove all traces of the 2016 version?

Because, as the version stays as 2016, I couldn't use the office 365 features.

Thanks!

office 365
  • JohnForth's avatar
    JohnForth
    Brass Contributor
    May 19, 2020

    daromelman 

     

    Are you using the Office Deployment Tool and XML file to deploy? If so, do you have <RemoveMSI> in the XML file?

  • firras's avatar
    firras
    Copper Contributor
    May 18, 2020

    daromelman one way my organization has been able to get O365 installed when there are Office 2016 installs is by deleting the registry keys under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office

    • daromelman's avatar
      daromelman
      Copper Contributor
      May 19, 2020

      firras thanks for your answer.
      I tried but it didn't work. keep taking the 2016 license 😞

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