Forum Discussion
Russellp64l
Feb 24, 2022Copper Contributor
I can't access my Microsoft 365 Business Premium account
I got a notice that they're going to start charging me for my Microsoft 365 Business Premium account. The email was sent to my personal email address but when I sign in with that account I can't see...
RobertCrane
Feb 26, 2022MVP
A Microsoft Business premium subscription is a commercial subscription. To access the subscription details you'll need to login with the admin account you created when you first established that tenant. You can reset the password for that if need be. A commercial tenant like M365 Business Premium doesn't support a personal email account as an admin. you need the one that was created when you set up the environment.
Failing that contact the MS support details that should be in the email your received or look them up on the web for assistance I suggest.
Failing that contact the MS support details that should be in the email your received or look them up on the web for assistance I suggest.