Forum Discussion
eXPlosion_
Aug 16, 2020Copper Contributor
How to sync office 365 rules to Outlook
I know it is simple question but suggestion did not provided link to any similar question.
How to sync rules in Office 365 to Outlook 2013 and how to sync group mails.
Outlook is configured with IMAP protocol. Email is syncing correctly except rules and I do not see group mails to where user is in.
- HidMovSteel Contributor
Hi eXPlosion_
I'm not sure I'm understanding your question. IMAP does not synchronise email rules from Office 365
In addition, 365 groups are not exposed to IMAP and thus cannot be synchronised
Is my understanding correct that you have a Office 365 mailbox and Outlook 2013, but are connecting to the mailbox via the IMAP protocol rather than MAPI? Would it be possible to set up connect as MAPI as this may resolve the rules synchronisation.
The M365 groups may not show in Outlook 2013 - I believe you need to be on Outlook 2016 to see the groups in the desktop app.
Thanks,
Mark
- eXPlosion_Copper Contributor
HidMov you mean when creating new email account in Outlook:
New -> "outlook.com or exchange activeSync compatible settings"
will give MAPI way?
- HidMovSteel Contributor
If you are trying to connect to a Office365 mailbox, I would use the "Connect Exchange Server or compatible service" if possible.