Forum Discussion
EricDeferm
Jul 07, 2017Steel Contributor
How to send a welcome message to new users?
What are the possible options for sending a welcome message when a new hire receives an Office365 account?
Can this be done in Sharepoint? MS Flow?
If not possible in O365, what are the options to send a welcome message when a new hire receives an Outlook mail box?
Any idea is welcome ;-). Tx.
- harevalo77433Copper ContributorWith this feature depreciated, is there a replacement way to complete this function, without saving an .oft template and sending manually?
This is still a needed want for many i am sure.- Gran_GuilleCopper ContributorIs there any news about it ?
- Kevin PepperCopper Contributor
We also would like the option to email new users, automatically, with a welcome message regarding our IT policies and procedures.
Karissa Larson that's an example of "underexposed" feature, as we discussed at Ignite :)
Apart from automating a "welcome" script, you might also consider informing your users when new functionality is rolled out, or simply remind them about some features exist. There's a built-in "wizard" as part of the O365 Admin portal that lets you do that: https://portal.office.com/adminportal/home#/iwwizard
- Bhasker ChittanooriCopper Contributorhow do I search this on the home page of admin portal??
- Faisal Khamis BinnagahCopper Contributor
This link is sending me to a page where I should select from the already existing users and send them a pre-defined templates which cannot be modified or added to.
Can you send the correct link?
Thanks
- EricDefermSteel ContributorHI Vasil Michev,
Tx for your prompt reply. This is really a great feature, just discovered it now.
Do you know if MS will provide more of these 'Ready to send messages' ?
Today I notice a RtSM for Teams, any chance we can expect RtSMs for Stream, Planner, Sway, and other future apps?That's something Anne can answer, probably on Monday though :)
- Joe StockerBronze ContributorEric,
Are you creating the user account in on-premises Active Directory and then adding a license to the user in the cloud, or is this a 100% pure cloud only identity?
If it is an on-premises AD user that is synced to the cloud, there is a community script that was written that can send the email as part of the new account creation process, reference is here: https://community.spiceworks.com/scripts/show/3188-office-365-user-creation- EricDefermSteel ContributorHi Joe , thanks for your fast reply. It's indeed an on-premise AD user that we sync to the cloud. The script you reference creates an account and at the end sends an email to the new user.
For different reasons we're using the admin interface to create our AD users.
Would it be possible to trigger/fire the script after the users are created ?
In the script we would then only the mail send code.
For different reasons we've a delay between the creation of the user, availability of the mail box and O365 license activation/assignment.
Would it be possible to trigger the script after assigning the O365 license?