How to Recreate Public Folder Primary Hierarchy

In our Exchange Admin Center, there was a Public Folder Mailbox, someone created that was more specific to a department than to the company. It was set as the Primary Hierarchy. I was able to succe...

office 365

DanHuber
Nov 13, 2019
Hello bfry24 ,
In the meantime I got a response from Office 365 support (this time *very* fast and very competent).
After some combined investigation, my problem is solved. Perhaps it works for you too.

The key element was the following Powershell command in the Office 365 session:

Get-Mailbox -PublicFolder | Update-PublicFolderMailbox -InvokeSynchronizer -SuppressStatus

Shortly after that command, my public folder mailbox turned from "Secondary Hierarchy" into "Primary Hierarchy". After that, the public folder structure became visible to the users.

Regards
Daniel

DanHuber

Iron Contributor

Nov 13, 2019

Hello bfry24 ,

In the meantime I got a response from Office 365 support (this time *very* fast and very competent).

After some combined investigation, my problem is solved. Perhaps it works for you too.

The key element was the following Powershell command in the Office 365 session:

Get-Mailbox -PublicFolder | Update-PublicFolderMailbox -InvokeSynchronizer -SuppressStatus

Shortly after that command, my public folder mailbox turned from "Secondary Hierarchy" into "Primary Hierarchy". After that, the public folder structure became visible to the users.

Regards

Daniel

bfry24

Copper Contributor

Nov 13, 2019

DanHuber Ignore the last response as it did work.

Thank you

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How to Recreate Public Folder Primary Hierarchy

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