Forum Discussion
bfry24
Nov 12, 2019Copper Contributor
How to Recreate Public Folder Primary Hierarchy
In our Exchange Admin Center, there was a Public Folder Mailbox, someone created that was more specific to a department than to the company. It was set as the Primary Hierarchy. I was able to succe...
- Nov 13, 2019
Hello bfry24 ,
In the meantime I got a response from Office 365 support (this time *very* fast and very competent).
After some combined investigation, my problem is solved. Perhaps it works for you too.
The key element was the following Powershell command in the Office 365 session:
Get-Mailbox -PublicFolder | Update-PublicFolderMailbox -InvokeSynchronizer -SuppressStatus
Shortly after that command, my public folder mailbox turned from "Secondary Hierarchy" into "Primary Hierarchy". After that, the public folder structure became visible to the users.
Regards
Daniel
VasilMichev
Nov 12, 2019MVP
You control this via the Set-Mailbox cmdlet, see more tips here: https://techcommunity.microsoft.com/t5/Exchange-Team-Blog/Modern-public-folder-deployment-best-practices/ba-p/606172
- DanHuberNov 13, 2019Iron Contributor
Hello VasilMichev ,
I have excatly the same issue as bfry24 .
I checked the link you mentioned. Unfortunately, there is no hint on how to create a Public Folder with Primary Hierarchy.
I have completely removed all public folders and public folder mailboxes and start from scratch. However, when I create the public folder mailbox again, it will always be Secondary Hierarchy.
How can I create a public folder mailbox that is Primary Hierarchy? I can completely start from scratch again, if needed.
It seems to me that the first time ever a public folder mailbox has been created, the Primary Hierarchy is not available anymore for subsequent public folder mailboxes. This seems also the case if all the public folder mailboxes were removed. The next (seemingly first) public folder mailbox thus gets Secondary Hierarchy and not Primary Hierarchy.
In my case, I only have a Secondary Hierarchy and all public folders I create are just not visible for the clients/users.
Can you help?
Dan