Forum Discussion
how to move my outlook.pst file from old computer to a new one
- Feb 07, 2019Install again! Setup account! Import pst like link said from yesterday! It won’t remember the pst file!
Updates: https://support.office.com/en-us/article/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5
"Control panel" - In control panel I had "office365" and I uninstalled it. I rebooted twice. I went to "My account" in "My office365", "Manage installs", and signed out from office in my "new" computer.
Still, installation was not the same as the first time, when I was asked about my gmail.
I am ready to do it again, just what is "remove alt respit your installation"?
How the system remembered the outlook.pst I tried to import yesterday from my user directory? I need to erase this.
"You can search for updates if I remember right file - account" - what do you mean? where to search? which account?
Updates: https://support.office.com/en-us/article/install-office-updates-2ab296f3-7f03-43a2-8e50-46de917611c5
- efratnakashFeb 07, 2019Brass Contributor
OK, thanks for your time and concern.
Best,
Efrat
- Feb 07, 2019If the pst is in use it often means it’s in your outlook already! Is there any other folders in the left panel except your outlook folders?
Why gmail nr2 don’t work I have no clue!
Also the calendar is hard to tell when you don’t look at it!
As long as your outlook account is set up and your calendar is there, if you setup the same account on your mobile device , the correct calendar should be there also!
I suggest contacting Ms support with these concerns!
Adam - efratnakashFeb 07, 2019Brass Contributor
Result: not good.
1. I uninstalled office365
2. I rebooted
3. I installed office 365
4. I opened outlook to setup accounts but: gmail1 was already there, I still couldn't add gmail2 (same symptom of yesterday, repeated requests to enter password).
5. I tried importing outlook.pst - the message was that it was already in use (clearly uninstall doesn't delete everything, and I want to start from scratch!)
6. emails seems OK
7. Contacts and Calendar display two options, one seems OK (means have contacts and calendar items), but the the second is "This computer only". when I "dock the peek" of calendar - it is empty, as if it is presenting the "this computer only" calendar. For this reason, I am afraid to try synching my mobile with this outlook.
Would you please explain points 4+5 - what is kept from previous installations?
And point 7 - how do I get rid of "This computer only" Contacts and Calendar?
- Feb 07, 2019Set up account means you configure your account with your mail address and password?? Your pst file should still be where you put it yesterday! Just import it from outlook after you set up the account
Adam - efratnakashFeb 07, 2019Brass Contributor
1. Uninstall office 365
2. Install again office 365
3. "Setup account" - what is this?
4. "Import pst" - copy updated outlook.pst from "old" to "new" and import it in outlook - right?
You convinced me not to have a local data file, and have everything in the cloud. Right now my "old" computer has outlook data file. Does copying outlook.pst is the right process to get there?