Forum Discussion

Copper Contributor

Jul 19, 2018

How to clear Outlook 365 Mail Auto-Complete

I have tried all recommendations: - File > Options > Mail > "Empty Auto-Complete List" - Delete NR2 file: I don't have one - Edit Registry: I don't have the key It's a useful feature, but usel...

outlook

Deleted

Jul 19, 2018

Type ahead cache is stored server side now with exchange online. I found this article to clear it however not sure if there is a newer one since but it should give you a place to start. https://gallery.technet.microsoft.com/office/How-to-reset-OWA-auto-5b2b3d3b

Mike Bailey
Copper Contributor
Jul 20, 2018
Yes, I tried the "/Clean..." switch. This is Outlook 365 on the desktop; Win 10 x64. Will check that link. Thanks.

Deleted wrote:
Type ahead cache is stored server side now with exchange online. I found this article to clear it however not sure if there is a newer one since but it should give you a place to start. https://gallery.technet.microsoft.com/office/How-to-reset-OWA-auto-5b2b3d3b
- Mike Bailey
  Copper Contributor
  Jul 20, 2018
  That script appears to remove individual email addresses from AutoComplete. How do I remove ALL email addresses?
  - Rnishat0786
    Iron Contributor
    Jul 20, 2018
    HI Mike
    
    Could you confirm if you are trying to clear auto complete cache for one user or all users in your tenant. If it is only for one user I would recommend try to clear it using MFC Mapi. Refer to the below article.
    
    http://www.enowsoftware.com/solutions-engine/bid/184025/Clearing-AutoComplete-and-other-Recipient-Caches
    
    Thanks
    
    Robin Nishad