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SeSchi12's avatar
SeSchi12
Copper Contributor
Dec 04, 2020

How to change the displayed mailbox name in Outlook?

Hello,

 

I'm new to Office 365 and just added my mail account via wizard.
On the left pane in Outlook I see my main mailbox and the shared ones to which I have access to.

The shared mailboxes are displayed with their name like "John Doe" and my main mailbox is displayed like "john.doe@mycompany.com". I've searched a few places to change my main mailbox also to display the name instead of the email. Isn't this possible?

 

Regards
SeSchi12

  • SeSchi12  that is not possible as being the main account it is set to email by design it is like this... when it comes to Shared mailbox or additional accounts or outlook data file it is possible for them only but for the default account it is not possible to change it.

     

    Hope that help and welcome to Microsoft 365 and to this community....

  • PDostiyar's avatar
    PDostiyar
    Bronze Contributor

    SeSchi12  that is not possible as being the main account it is set to email by design it is like this... when it comes to Shared mailbox or additional accounts or outlook data file it is possible for them only but for the default account it is not possible to change it.

     

    Hope that help and welcome to Microsoft 365 and to this community....

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