Forum Discussion
NicoRotaryCH
Aug 04, 2021Copper Contributor
How-To add a shared mailbox to the From dropdown?
Hi I have a shared mailbox from which emails are regularly sent and thus it should appear in the from dropdown. I couldn't find any way to it. Is there any way to do it? In the past I added th...
Victor_Ivanidze
Aug 25, 2021Bronze Contributor
Hi NicoRotaryCH, you have to add the shared mailbox address manually only once.
After that it will appear in the drop-down list.
Also have a look at RightFrom add-in: https://www.ivasoft.com/rightfrom.shtml.
After that it will appear in the drop-down list.
Also have a look at RightFrom add-in: https://www.ivasoft.com/rightfrom.shtml.
GraniteStateColin
Oct 20, 2022Steel Contributor
Victor_Ivanidze, this is only true if you have a single Exchange connection. With only one server, selections from the "Other Email Address..." selection generally (not always) do stay in the From drop-down. However, once you add a second server, then future selections from the Other Email Address never add to the drop-down. Is there a way to force them to "stick" and appear in the drop-down in the future?
In this case, you can see 3 servers above the block horizontal line in the drop-down plus 3 additional From options below that line. It is impossible, as far as I can tell so far, to add any more now because there is more than 1 server in the top block:
I have tried searching the Registry and "%localdata%\Microsoft\Outlook" but have not been able to find where these values in the drop-down list are stored to add to it.
The only work-around I know of is to delete the Outlook profile, add the first server, use all the From addresses so they populate the drop-down list, then and only then, add the other servers. BUT, this won't help if you need to add From addresses from multiple host servers.
- Victor_IvanidzeOct 20, 2022Bronze ContributorHi Colin,
what happens if you hit Other Email Address... and type the address? Will it exist in the list?