Forum Discussion
John Gruber
Dec 06, 2017Brass Contributor
How do I add a guest mail user to adress lists or create a mail contact using the same email address
Hello,
I'm trying to create a mail contact for an external user so we can add the user to an address list. Unfortunately, I can't create the contact because the primary smtp address is taken by...
- Dec 07, 2017
To be honest, it's a bit of a mess as you can actually have the same address added twice:
[10:36:59][Login script]# Get-Recipient tempxxx@abv.bg | Ft Name,RecipientType* Name RecipientType RecipientTypeDetails ---- ------------- -------------------- temp MailContact MailContact tempxxx_abv.bg#EXT# MailUser GuestMailUser
The "trick" is to have the contact first, then provision the Guest account. Doesn't really make much sense to me, but TonyRedmond seems to see the logic in all this and perhaps can explain it better :)
John Gruber
Dec 07, 2017Brass Contributor
Thanks guys. I'll explain our options and let the users decide how they want to proceed.
If anyone else is having this issue you can vote and share more information with Microsoft using the Office 365 user voice website: https://office365.uservoice.com/forums/273493-office-365-admin/suggestions/19966537-allow-a-guest-user-to-be-converted-to-a-differen
Thanks again. Happy Holidays!