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Horrible Support from Microsoft Escalation Team
My Microsoft 365 account got hacked. And daily I tried to get updates from Microsoft Team on what exactly the escalation team has done. Nothing. Been 55 hours or more. Meanwhile the hacker probably ...
Yes, had phone with security enabled. The hackers got past that. They removed the phone and email security challenges, and changed to their own.
That's pretty amazing! Do you have any idea how they got past that? I mean, they'd either need to have access to your phone or perform something like sim swapping to be able to use SMS authentication.
Sorry that I can't be of any help with Microsoft, but I suppose for awareness it's good to have an idea what happened.
Sorry that I can't be of any help with Microsoft, but I suppose for awareness it's good to have an idea what happened.