Forum Discussion
kevin88
Aug 30, 2021Copper Contributor
Horrible Support from Microsoft Escalation Team
My Microsoft 365 account got hacked. And daily I tried to get updates from Microsoft Team on what exactly the escalation team has done. Nothing. Been 55 hours or more. Meanwhile the hacker probably ...
pvanberlo
Aug 30, 2021MCT
Not going to judge the whole support thing, but out of curiosity, did you not have MFA enabled? This is a best practice, and I would actually recommend everyone to make use of it. Microsoft has done a great job to enable this as part of the "Security Defaults" on new tenants.