Forum Discussion
m365123
Mar 04, 2022Brass Contributor
Hide email address beside the name from External sender
Hello! Would just like to confirm first if it is normal in Outlook to show the email address beside the name if the email was from external sender? If yes, does Microsoft has a documentation of i...
- Mar 04, 2022That's the expected behavior, yes. There's no option to toggle the display of the email address off, but you can probably do it via some add-in.
VasilMichev
Mar 04, 2022MVP
That's the expected behavior, yes. There's no option to toggle the display of the email address off, but you can probably do it via some add-in.
- m365123Mar 04, 2022Brass ContributorHi Vasil, thank you very much for your quick response. Do you know if MS created a documentation of it so I can share it in our team?
- Love_M365Mar 04, 2022Copper Contributor
No. There is no such Microsoft document I can find out which explains above. This format is to make sure that users can figure out if it is internal sender email or an external sender email.
You have mentioned "RELAY" and if the sender is part of your organization. Then you can use the option 1 from following article to send emails from your application - https://docs.microsoft.com/en-us/exchange/mail-flow-best-practices/how-to-set-up-a-multifunction-device-or-application-to-send-email-using-microsoft-365-or-office-365#option-1-authenticate-your-device-or-application-directly-with-a-microsoft-365-or-office-365-mailbox-and-send-mail-using-smtp-auth-client-submission This will fix your Display name and you will only see the Display Name.- m365123Mar 07, 2022Brass ContributorThank you! I think the Office 365 relay will still make the emails external. I will give this a shot. Hopefully their app support SMTP AUTH to use it.