Forum Discussion
adambean
May 30, 2019Copper Contributor
Groups disappeared in Outlook?
Hi all, As of late, my o365 groups are no longer visible in Outlook. If I use o365 via the web, they are accessible without issue. No one else in any of my teams are experiencing this issue. ...
VasilMichev
May 30, 2019MVP
Group functionality in Outlook relies heavily on Autodiscover, so I'd focus my troubleshooting on that front.
- adambeanJun 12, 2019Copper ContributorThanks Vasil, can you provide any additional context?
Thank you- VasilMichevJun 12, 2019MVP
Not sure what context you need. Like with many other functionalities, Outlook uses Autodiscover to fetch a list of Groups for the tenant, so you should focus on verifying that everything is working as expected with Autodiscover as the first troubleshooting step.
- adambeanJun 12, 2019Copper ContributorOutlook/exchange, not my thing. So when you say "verifying everything is working as expected with Autodiscover", where should I start? My email client works fine, which I believe is all Autodiscover.