Forum Discussion
Group email question
hi there, we have a group email for our support team, the issue that we are trying to solve is that, when we receive an email on that group email, we don't know if any one of the team reply to that...
Hi Katsogiannis,
Sounds like you are using a distribution list going to several recipients,
Optimal way for this - and most commonly used - is definitely a shared mailbox
https://docs.microsoft.com/en-us/office365/admin/email/create-a-shared-mailbox?view=o365-worldwide
The all the sent mail will be from the shared mailbox not the user. Shared Mailboxes are free in Office 365 if that is your concerns over licences - no licence needed.
Hope that helps
Best, Chris
Best, Chris
Sounds like you are using a distribution list going to several recipients,
Optimal way for this - and most commonly used - is definitely a shared mailbox
https://docs.microsoft.com/en-us/office365/admin/email/create-a-shared-mailbox?view=o365-worldwide
The all the sent mail will be from the shared mailbox not the user. Shared Mailboxes are free in Office 365 if that is your concerns over licences - no licence needed.
Hope that helps
Best, Chris
Best, Chris