Forum Discussion
Frequent login prompts to the Outlook Desktop and Mobile Apps
I am still having this issue with multiple users within my organization and other than clearing the credential manager and having them restart and checking off remember password it continues to ask for passwords even when the manager shows its listed and saved. does anyone still have any updates or ideas?
-Spencer
For most users of Outlook Desktop app, the clear down of Credential Manager normally fixes it for me.
If you are using AD Connect, you might consider implementing Sign Sign On which will negate the need for users to enter a password when present with an authentication dialog box.
Fairly straightforward to implement and works OK for me.
See the link below for more details:-
Hi Chris,
we already have single sign on implemented across the organization. any other ideas to try?
As a side note, the prompt is being confused as if it is a home as well as a SSO organization profile.
