Forum Discussion
Forward e-mails after Office 365 account expires?
Due to a company reorganisation several Office 365 accounts will be terminated. However, I would like to avoid that e-mails sent to these accounts after termination are lost.
Is there a way to auto-forward these e-mails to a new account (at least for a limited period of time) after termination? Or install an automatic response like "please contact xxx@xxx.com" instead.
Thank you for your support!
Sören
- You have a number of options
1.) With rules (as said)
2.) Convert to Shared and then give other full permissions over the mailbox (as said)
3.) Convert to Shared and then set forwarders to different accounts
4.) Convert to Shared, remove the mail address and repurpose that address for a mail alias on another mailbox or a distribution list
I would recommend any of these actions over an auto response.
Best, Chris
7 Replies
- You can also convert tja mailboxes to shared if tou want ti retail the mails and use license somewhwre else
Hi Adam,
Thnak you for the quick response. However, that part of the company is sold, so the licenses are not required anymore.
Please confirm if it is possible to convert the e-mail address of an Office 365 to a mailbox with auto-forwarding? So this would be a one-time configuration issue without extra cost like license?
Best regards,
Sören
Hi Deleted
Yes, see above
3.) Convert to Shared and then set forwarders to different accounts
Shared mailboxes are freeRemember to remove the licence after doing the conversion
Best, Chris
- You have a number of options
1.) With rules (as said)
2.) Convert to Shared and then give other full permissions over the mailbox (as said)
3.) Convert to Shared and then set forwarders to different accounts
4.) Convert to Shared, remove the mail address and repurpose that address for a mail alias on another mailbox or a distribution list
I would recommend any of these actions over an auto response.
Best, Chris
Hi Deleted,
You can create transport rules on Exchange Online console to do that.
