Forum Discussion
fireflies.ai note taker robot keeps popping up
Hello,
I inadvertently signed up for fireflies.ai note taker service. I unsubscribed from the service using my company email but the note taker robot fireflies.ai notetaker keeps joining my company teams mtgs. until I remove it from attendees.
Pls. could you let me know how to remove this from the account? I found it in settings under 3rd party app and revoked permissions but it is still appearing.
Thanks and Regards,
Uma
- Log in to same Microsoft account which you used for fireflies setup. Later go for teams settings and find apps and permissions and find fireflies to revoke it's permission to access your calendar for meetings.
I have marked with blue marker where you can find fireflies in the attachment
Hope this helps
- HenryPhillipsNimbitechBronze Contributor
Hi uveeg ,
In the first instance I would take a look at : https://support.microsoft.com/en-us/office/block-or-remove-a-bot-in-teams-28c13adc-f647-4448-81d9-985ba6c17b98#:~:text=Block%20or%20remove%20a%20bot%20in%20Teams.%20To,name%20of%20the%20bot%20you%20want%20to%20remove.
Thanks
Henry
- uveegCopper Contributor
HenryPhillipsNimbitech Thanks a lot for responding so quickly.
Sorry if I didn't explain my issue correctly. My issue is that after removing the app from my MS Office365 account page and after deleting and disabling browser cookies for the fireflies.ai page, and after unsubscribing at fireflies website, still the bot called notetaker keeps joining my team meetings. I keep removing it from attendees list. This is quite time consuming and tedious. Hence submitted my query here after exhausting all MS KB articles to see if I could get help because there are experts like you here.
Hope someone can help to get rid of the bot.
- HenryPhillipsNimbitechBronze Contributor
So I can see you have done quite a bit there which is good but the article I provided involved removing it from within Teams, which is where you are seeing it. So have you done any removal of the bot in terms of Teams, which I presume as part of the process of adding it, it was added to Teams?
Thanks
Henry
- kalyanfirefliesCopper Contributor
This is Kalyan from team Fireflies. We've resolved this issue for said user. You can go-ahead and close this.
The user had their settings on autojoin web-conferencing meetings on their calendar and share settings set to send to participants.
A user can go to app.fireflies.ai/settings to change settings or turn off their account. Here are detailed guides for further reference:
https://guide.fireflies.ai/en/articles/3520315-email-settings
https://guide.fireflies.ai/en/articles/3093204-fireflies-account-subscription-management
Thanks- uveegCopper Contributor
I deleted my account in the website but the robot is still attending my meetings.
- Roronoa_zoroCopper ContributorLog in to same Microsoft account which you used for fireflies setup. Later go for teams settings and find apps and permissions and find fireflies to revoke it's permission to access your calendar for meetings.
I have marked with blue marker where you can find fireflies in the attachment
Hope this helps
- Caleb CarawayCopper Contributor
kalyanfireflies
How do we block your app from an admin level? We've removed your app permissions from all users, but your bot keeps trying to join meetings.- Roronoa_zoroCopper ContributorPlease check above replies if does not apply kindly visit fireflies website and login with account which you used to grant access to the same. Later go to settings and delete the account completely.