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uveeg's avatar
uveeg
Copper Contributor
Aug 06, 2020
Solved

fireflies.ai note taker robot keeps popping up

Hello,

I inadvertently signed up for fireflies.ai note taker service. I unsubscribed from the service using my company email but the note taker robot fireflies.ai notetaker keeps joining my company teams mtgs. until I remove it from attendees.

Pls. could you let me know how to remove this from the account? I found it in settings under 3rd party app and revoked permissions but it is still appearing.

Thanks and Regards,

Uma

  • Log in to same Microsoft account which you used for fireflies setup. Later go for teams settings and find apps and permissions and find fireflies to revoke it's permission to access your calendar for meetings.
    I have marked with blue marker where you can find fireflies in the attachment
    Hope this helps

16 Replies

  • kalyanfireflies's avatar
    kalyanfireflies
    Copper Contributor

    This is Kalyan from team Fireflies. We've resolved this issue for said user. You can go-ahead and close this.

    The user had their settings on autojoin web-conferencing meetings on their calendar and share settings set to send to participants.

    A user can go to http://app.fireflies.ai/settings to change settings or turn off their account. Here are detailed guides for further reference:

    https://guide.fireflies.ai/en/articles/3520315-email-settings
    https://guide.fireflies.ai/en/articles/3093204-fireflies-account-subscription-management

    Thanks

    • Caleb Caraway's avatar
      Caleb Caraway
      Copper Contributor

      kalyanfireflies 
      How do we block your app from an admin level?  We've removed your app permissions from all users, but your bot keeps trying to join meetings.

      • since68's avatar
        since68
        Copper Contributor

        Caleb Caraway I removed permissions in Azure Active Directory Enterprise Applications for fireflies.ai

    • uveeg's avatar
      uveeg
      Copper Contributor

      I deleted my account in the website but the robot is still attending my meetings. 

      • Roronoa_zoro's avatar
        Roronoa_zoro
        Copper Contributor
        Log in to same Microsoft account which you used for fireflies setup. Later go for teams settings and find apps and permissions and find fireflies to revoke it's permission to access your calendar for meetings.
        I have marked with blue marker where you can find fireflies in the attachment
        Hope this helps
  • Hi uveeg ,

     

    In the first instance I would take a look at : https://support.microsoft.com/en-us/office/block-or-remove-a-bot-in-teams-28c13adc-f647-4448-81d9-985ba6c17b98#:~:text=Block%20or%20remove%20a%20bot%20in%20Teams.%20To,name%20of%20the%20bot%20you%20want%20to%20remove.

     

    Thanks

     

    Henry

    • uveeg's avatar
      uveeg
      Copper Contributor

      HenryPhillipsNimbitech Thanks a lot for responding so quickly.

      Sorry if I didn't explain my issue correctly. My issue is that after removing the app from my MS Office365 account page and after deleting and disabling browser cookies for the fireflies.ai page, and after unsubscribing at fireflies website, still the bot called notetaker keeps joining my team meetings. I keep removing it from attendees list. This is quite time consuming and tedious. Hence submitted my query here after exhausting all MS KB articles to see if I could get help because there are experts like you here.

      Hope someone can help to get rid of the bot.

      • HenryPhillipsNimbitech's avatar
        HenryPhillipsNimbitech
        Bronze Contributor

        uveeg 

         

        So I can see you have done quite a bit there which is good but the article I provided involved removing it from within Teams, which is where you are seeing it. So have you done any removal of the bot in terms of Teams, which I presume as part of the process of adding it, it was added to Teams?

         

        Thanks

         

        Henry

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