Forum Discussion
xiqia
Microsoft
Aug 18, 2021Failed to activate Microsoft 365 Developer E5 subscription
I try to get this subscription and got an error:
We're unable to complete this request
This service is temporarily unavailable due to a high volume of requests. Please try again later.
...
pvanberlo
Aug 18, 2021MCT
All that anyone can really recommend is to try again later. If this is indeed caused by a high volume of requests, I don't think anyone can really do anything about it. If the error persists after a few days, the only other option would be to try and get some support directly from Microsoft on this.
- xiqiaAug 19, 2021
Microsoft
pvanberlo So how to get support from MS directly? If trying again, it will request to generate a new tenant when creating the subscription, which is not acceptable.
- pvanberloAug 19, 2021MCTIt always makes you create a new tenant. You can’t add those dev licenses to an existing tenant unfortunately. Microsoft Support won’t fix that I guess as there’s nothing to fix. Anyhow, you can raise support requests with Microsoft directly from the Microsoft 365 Admin Center.