Forum Discussion
MA_Denis
May 16, 2019Copper Contributor
F1 FirstLine workers and Hybrid Exchange deployment
We currently have a hybrid Exchange / office 365 environment with a view to going full cloud mail. We do not normally give our homeworkers email, but I am interested in the F1 licensing as we also w...
May 16, 2019
It should work fine. Is this mailbox the only one you have moved to cloud? Or have you moved other E licenses over and they work? Need to determine if it's a config issue in general or tied directly to the F1 user.
MA_Denis
May 16, 2019Copper Contributor
It's the only on prem mailbox I have moved to cloud so far. I don't want to risk losing any data until happy to move fully. I have an Admin account that is solely O365 "in cloud" and that is working fine, but it does not have the company.com mail address - just the onmicrosoft one.
To be clear - I have no E licenses, just Business Premium. The mailbox having issues was originally given a Bus Prem license when it was moved over. Today I started testing the F1 and swapped the licenses over.
To be clear - I have no E licenses, just Business Premium. The mailbox having issues was originally given a Bus Prem license when it was moved over. Today I started testing the F1 and swapped the licenses over.
- VasilMichevMay 16, 2019MVP
How did you perform the move? And what kind of object remains for this user on-premises? Generally speaking, you need to have a mail user, with its targetaddress pointing to user@tenant.mail.onmicrosoft.com.
- May 16, 2019Yeah, seems like you might now have the proper Hybrid connector configuration. Usually any mailbox moved to 365 will have the target address Vasil pointed out and a connector tied to that domain to route the e-mail to 365 and vice versa. If this isn't present then it will not know how to route the e-mail. So you'll want to check your connectors in your on-prem servers and look for the one for the mail.onmicrosoft.com domain routing.
- MA_DenisMay 17, 2019Copper ContributorThanks Gents
I ran the hybrid config wizard prior to all this. Checking connectors on prem, I can see an "Inbound from Office365", but no outbound. Should it have created one? Do I have to run the wizard again, or can I create it manually?
Appreciate the assistance