Forum Discussion
External software sends email and is marked as outgoing SPAM
- Dec 08, 2017
Hi,
Please use the Option 1 (recommended) on the article that have previous described to avoid SPAM https://support.office.com/en-gb/article/How-to-set-up-a-multifunction-device-or-application-to-send-email-using-Office-365-69f58e99-c550-4274-ad18-c805d654b4c4
Okay.
I checked the header with an analyzer tool and this is the information:
1. Entry (line 5):
Original line: from ERWINROTHER-PC (91.112.208.185) by AM0PR0602MB3427.eurprd06.prod.outlook.com (2603:10a6:208:21::29) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256) id 15.20.282.5; Thu, 7 Dec 2017 14:24:00 +0000
Sender: 91.112.208.185
Sender (IP): 2603:10a6:208:21::29
Sender (from): ERWINROTHER-PC
Received from: AM0PR0602MB3427.eurprd06.prod.outlook.com
Received time: 07.12.2017 14:24:00 (UTC)
Duration: 00:00:13
Analysis:
The sender host name is possible forged.
The host name in "from" (ERWINROTHER-PC) does not match the client host name (91.112.208.185).
The domain names does not match.
The recipient domain of this entry (outlook.com) should be
the sender domain of the next entry (154.175).
This is often due to an IP address change, such as network address translation (NAT) of a private IP address to a public one.
2. Entry (line 4):
Original line: from EUR01-DB5-obe.outbound.protection.outlook.com (213.199.154.175) by HE1EUR02FT049.mail.protection.outlook.com (10.152.11.8) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P384) id 15.20.282.5 via Frontend Transport; Thu, 7 Dec 2017 14:24:13 +0000
Sender: 213.199.154.175
Sender (IP): 10.152.11.8
Sender (from): EUR01-DB5-obe.outbound.protection.outlook.com
Received from: HE1EUR02FT049.mail.protection.outlook.com
Received time: 07.12.2017 14:24:13 (UTC)
Duration: 00:00:00
Analysis:
The IP address of the sender is not a public IP address.
The sender and/or the recipient seems to be from a non-public network.
The sender host name is possible forged.
The host name in "from" (EUR01-DB5-obe.outbound.protection.outlook.com) does not match the client host name (213.199.154.175).
There are no host or domain names available for a comparison.
3. Entry (line 3):
Original line: from HE1EUR02FT049.eop-EUR02.prod.protection.outlook.com (2a01:111:f400:7e05::203) by DB6PR07CA0190.outlook.office365.com (2603:10a6:6:42::20) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384) id 15.20.323.4 via Frontend Transport; Thu, 7 Dec 2017 14:24:13 +0000
Sender: 2a01:111:f400:7e05::203
Sender (IP): 2603:10a6:6:42::20
Sender (from): HE1EUR02FT049.eop-EUR02.prod.protection.outlook.com
Received from: DB6PR07CA0190.outlook.office365.com
Received time: 07.12.2017 14:24:13 (UTC)
Duration: 00:00:01
Analysis:
The sender host name is possible forged.
The host name in "from" (HE1EUR02FT049.eop-EUR02.prod.protection.outlook.com) does not match the client host name (2a01:111:f400:7e05::203).
There are no host or domain names available for a comparison.
4. Entry (line 2):
Original line: from DB6PR07CA0190.eurprd07.prod.outlook.com (2603:10a6:6:42::20) by AM5PR0701MB2737.eurprd07.prod.outlook.com (2603:10a6:203:76::11) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256) id 15.20.282.3; Thu, 7 Dec 2017 14:24:14 +0000
Sender: 2603:10a6:6:42::20
Sender (IP): 2603:10a6:203:76::11
Sender (from): DB6PR07CA0190.eurprd07.prod.outlook.com
Received from: AM5PR0701MB2737.eurprd07.prod.outlook.com
Received time: 07.12.2017 14:24:14 (UTC)
Duration: 00:00:00
Analysis:
The sender host name is possible forged.
The host name in "from" (DB6PR07CA0190.eurprd07.prod.outlook.com) does not match the client host name (2603:10a6:6:42::20).
The domain names does not match.
The recipient domain of this entry (outlook.com) should be
the sender domain of the next entry (93.139).
This is often due to an IP address change, such as network address translation (NAT) of a private IP address to a public one.
5. Entry (line 1):
Original line: from AM5PR0701MB2737.eurprd07.prod.outlook.com (10.173.93.139) by VI1PR0701MB2750.eurprd07.prod.outlook.com (10.173.80.150) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384_P256) id 15.20.282.3 via Mailbox Transport; Thu, 7 Dec 2017 14:24:14 +0000
Sender: 10.173.93.139
Sender (IP): 10.173.80.150
Sender (from): AM5PR0701MB2737.eurprd07.prod.outlook.com
Received from: VI1PR0701MB2750.eurprd07.prod.outlook.com
Received time: 07.12.2017 14:24:14 (UTC)
Duration: ---
Analysis:
This entry was added by the recipients mail server.
The IP address of the sender is not a public IP address.
The sender and/or the recipient seems to be from a non-public network.
The sender host name is possible forged.
The host name in "from" (AM5PR0701MB2737.eurprd07.prod.outlook.com) does not match the client host name (10.173.93.139).
Hi,
Please use the Option 1 (recommended) on the article that have previous described to avoid SPAM https://support.office.com/en-gb/article/How-to-set-up-a-multifunction-device-or-application-to-send-email-using-Office-365-69f58e99-c550-4274-ad18-c805d654b4c4