Forum Discussion
pazzoide76
Jan 30, 2021Brass Contributor
exchange online shared mailbox reply to all
Hello, I have a question about exchange online shared mailboxes. I have recently implemented an exchange online with about 50 mailboxes. The users are only on o365 there is no synchronism with AD....
- Jan 31, 2021
You can simply add the mailbox as additional account (File > Add account).
Deman30
Aug 25, 2022Copper Contributor
BTW. I recently had a client with this complaint also.
Directly adding the shared mailboxes did not resolve the issue, but that add-in did.
on a side note, they also complained about not being able to search all mailboxes (4 in total) from the main search bar, to resolve this we did the following,
In Outlook:
“File” > "Account Settings" > "Account Settings" > "Change" > "More Settings" > "Advanced" tab > untick the "Download shared folders" box;
restart Outlook.
When you search, enter your search word, and select the down arrow, and select “all outlook Items”
When you search, enter your search word, and select the down arrow, and select “all outlook Items”
Victor_Ivanidze
Aug 25, 2022Bronze Contributor
Hi Deman30,
so your client decided to use TuneReplyAll? Did they buy it?
- Deman30Aug 25, 2022Copper Contributor
I have left that with them, we wont be managing that.
I advised that they review the terms of use etc.
But yeah, they will trail it and make a call.