Forum Discussion
Exchange Hybrid - GAL
This is not what we are experiencing which is why I thought it had to do with AD Connect.
If I go to Outlook and go to Address Book, I do not see the disabled accounts in question.
Now if I open SfB and Type the name in the "find someone" search box the name shows up.
The account in question doesn't have a mailbox (neither on-premises nor online), I also checked the AD attribute msEchHideFromAddressLists which is set to TRUE
We observe this behavior for all our disabled accounts
Ah, I see. That explains it actually, Exchange address lists (including the GAL) only include valid Exchange recipient types, if the user doesn't have a mailbox (and is not represented by a mail-user object on-premises), Exchange Online will ignore it. I wrongly assumed you are talking about Exchange-related objects.
Would you know how to explain the difference between the Skype and Exchange Online contacts?
I am trying to understand how I could make that disabled accounts don't show up on Skype.
It's not about contacts per se, it's about the recipient type for the corresponding object. Here's an example to try in your tenant: create a user directly in the O365, do not license it for Exchange, but give it a SfB license. Such user will be visible in SfB, but NOT visible in Exchange, as it is not recognized as any valid Exchange recipient. The same applies when you sync objects from on-premises - only the objects that are recognized as valid Exchange recipients will show up in the GAL.
I still don't know what I should do...As an example, I have a user who left the company, her account is disabled in AD, the Exchange properties have been removed, her mailbox deleted, she is not licensed for anything in Office 365, she is an OU that gets synced by Azure AD connect, she shows p in SfB but not Exchange.
So the only way for her to not show in SfB is to remove the sync on the OU she is in?