Forum Discussion
Nawidahmad
Feb 16, 2024Copper Contributor
Error code: CAA50021 when trying to login to office 365
Hello experts, One of my end users is unable to log in to Office 365 on her laptop, although she can log in on her desktop, via the web, and in the admin account of the laptop. When attempting to lo...
Johannes988
Aug 13, 2024Copper Contributor
I know this is an old thread, but this worked for me.
Logout of the office applications.
Then go to Settings-Accounts-Access work or school and disconnect the account.
After that you should be able to login to the office applications again.
- JET60Jun 16, 2025Copper Contributor
You're an angel. Thank you.
- s181514Oct 17, 2024Copper ContributorYou're an angel. Thank you!
- alantay23Sep 15, 2024Copper Contributor
This worked for me when all the other standard solutions above didn't.
Thanks! Johannes988
- jirkasirkaSep 11, 2024Copper Contributor
Thanks this works for me.