Forum Discussion
emails missing from my Inbox
Hi, I'm hoping someone may be able to help. Our corporate email account at work uses Office 365 and the Microsoft Exchange server. Recently I noticed my Inbox is missing most emails prior to ...
There are several options here:
1) messages are in your Online Archive, in which case all you need to do is click on the entry in Outlook's nav pane end expand the Inbox folder
2) messages are in some PST file you've attached to Outlook
3) messages are "hidden" either by corruption of the local cache or the mailbox itself, This is the toughest one to troubleshoot so best exclude all other possibilities first.
In any case, when you do a search simply add the additional "In folder" column, which will show you where exactly the result is coming from.
Searching via OWA should also help clear things up as suggested above.