Forum Discussion
emails from same company classified as junk
one of my users reported that emails from a certain colleague always goes to junk folder. as a result, they missed out on her emails as it did not appear in the inbox. they only realized this later...
we are using E1 with ATP add-on
we tried all the methods recommended like spam filters, connections filters but still the user email ends up in junk folder.
https://support.office.com/en-us/article/prevent-email-from-being-marked-as-spam-in-eop-and-office-365-74aaade0-efc0-46ac-b949-f2d1d59256fa