Forum Discussion
joakimersson
Nov 14, 2019Copper Contributor
Emails are not getting delivered for one employee
Hi, the last couple of days I have started seeing that one user incoming emails are getting stuck in the message trace as pending, and they are stuck there for hours. The error message is always th...
VasilMichev
Nov 14, 2019MVP
Open a support case, this looks like a backend issue and there's nothing you can do about it. Well perhaps moving the mailbox to a different DB will fix things, so you can try:
New-MoveRequest user@domain.com
- joakimerssonNov 14, 2019Copper Contributor
Thanks VasilMichev , I will open a support case and also try moving the mailbox to a new server